Customers at bodytech are split into three categories - white, silver and black - these distinctions are based on how long individuals have been members.

The BT Care program offers health and wellness advice and services to people who require special care, whether they are pregnant, suffering from a chronic disease or have any other specific need. The Express program is designed for people looking to work out effectively and efficiently in a short period of time, including cardio, muscular endurance and flexibility activities.

furthermore, bodytech has a magazine which is distributed to each customer for free - 85,000 copies are delivered to clients' homes and digital versions are available.